PRIVACY AT VALZEST

Privacy Policy

Learn how personal information is handled when you browse, shop, or contact Valzest.

Information We Collect

We may collect contact details, billing and shipping addresses, order information, support messages, and device or browsing information. Payment details are processed through checkout and payment providers. Do not send full card numbers or security codes through our contact form.

How We Use Information

Information is used to process orders, arrange delivery, provide support, manage returns, operate the store, prevent fraud, and meet legal obligations. Marketing communications are sent where permitted. Where applicable, processing relies on contract, legal obligations, consent, or legitimate interests subject to legal conditions.

Cookies & Advertising

Cookies support functions such as the cart, checkout, security, and preferences. Additional analytics or advertising processing depends on the tools enabled and applicable privacy choices. Use available store privacy controls or browser settings to manage cookies. Restrictions may affect store functions.

Sharing & Shopify

Information may be shared with providers supporting payments, hosting, delivery, support, and security, or where required by law. Our store uses Shopify. Read the Shopify Consumer Privacy Policy for its processing and the Shopify Privacy Portal for its privacy choices.

Retention & International Processing

Retention depends on order and support needs, recordkeeping, disputes, and legal requirements. Providers may process information outside your country, subject to applicable transfer requirements. No online system is completely secure.

Your Rights & Choices

Depending on applicable law, you may request access, correction, deletion, or a copy of your information, object to certain processing, withdraw consent, or opt out of qualifying sales, sharing, or targeted advertising. Contact us to make a request. Identity verification may be needed. You may unsubscribe from marketing emails and complain to an appropriate privacy authority. Service messages may continue.

Other Information & Updates

Contact us if you believe a child has provided personal information. Third-party services have their own privacy policies. We may update this policy as practices or legal requirements change and provide additional notice where required.