Credit & Debit Cards
If card payment is available at checkout, choose a supported card and enter the requested details. Check that your billing information matches your bank’s records.
VALZEST CUSTOMER CARE
Payment Methods
Choose from the payment options available at checkout, review your order, and complete your purchase with confidence.
Available payment methods may vary by location, device, and payment provider. The options shown at checkout apply to your order.
Choose How You Pay.
PayPal
If PayPal appears at checkout, select it and follow the prompts to review and approve your payment. Confirm your delivery details before completing your order.
Express & Local Options
Additional payment options may appear depending on your location, device, and payment provider. Choose from the methods displayed for your purchase.
These descriptions explain possible payment options. Availability is confirmed at checkout.
From Cart to Confirmation.
Review Your Cart
Check your jewelry, selected sizes or styles, and quantities.
Add Your Details
Enter your contact information and delivery address.
Choose a Payment Method
Select an available option and review the total and currency before paying.
Check Your Confirmation
After placing your order, check the confirmation screen and the email address used at checkout.
A Few Things to Check.
01
Billing details
Make sure the billing information you enter matches the details held by your bank or payment provider.
02
Order total
Review the final amount, currency, delivery charges, and any applicable taxes shown before confirming payment.
03
Payment information
Complete payment through Valzest’s checkout and any payment-provider steps it directs you to. Do not send full card numbers or security codes through email or our contact form.
Payment Questions
Why was my payment declined?
Check that your billing details are correct and follow any verification requested by your payment provider. Your bank or provider can explain the specific reason for a decline. You can also choose another method if one is available at checkout.
Which currency will I pay in?
The currency used for your order is displayed at checkout. Review it before confirming payment. Your bank or payment provider may apply conversion rates or international transaction fees; contact them for details.
I see a payment but haven’t received an order confirmation. What should I do?
Check your spam or junk folder first. If you still cannot find a confirmation, contact us with the name and email address used at checkout. A transaction shown by your bank may still be pending, so let us check your order before attempting another payment.
How can I get help with a payment issue?
Contact us with your order number, if available, and a description of the issue or error message. Please leave out full card numbers, security codes, passwords, and verification codes. Your payment provider can assist with account-specific declines and pending transactions.